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Shipping, Ordering & Return Policy


Shipping Policy:

Shipping is through USPS.

Free shipping over $100 dollars retail.

Lead time takes between 4-6 business days once payment has been processed.



Ordering Policy:

For wholesale customers – Please include your invoice number when sending e-transfer payments.  Invoices not paid within 48 hours will automatically be placed on hold until payment is received. 


All orders received after 2pm (PST) onwards and during a statutory holiday will be processed the next business day.  



Return Policy:

No ejuice or flavourings will be given a refund due to safety restrictions once the product has left the facility.


Attention international customers (Customers outside of CANADA): Premium Liquid Labs Inc. is not responsible for any customs fees, taxes and duties that is associated with this purchase. You are responsible for knowing the laws within your country before ordering electronic cigarette related products. We are not responsible for customs issues in your country. Some Countries orders may take up to 6 weeks for delivery.


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